Bet505 handles your data with respect and accountability. Here we clearly explain what we collect, how we use it, how long we keep it, and what rights you have under the LGPD.
Six pillars of our privacy approach — from registration to Pix withdrawals, your data is secure
Bet505 operates in compliance with the General Personal Data Protection Law (Law No. 13,709/2018). All collection, use, storage, and sharing of personal data follows the legal bases set out in Brazilian legislation. You have clear rights — and we respect them fully.
All data transmitted between your device and bet505's servers is protected by 256-bit SSL encryption — the same standard used by major Brazilian banks. No sensitive data — such as your CPF, banking details, or Pix key — travels unprotected at any point during the operation.
Your data is stored on servers with strict access controls, encrypted backups, and 24-hour monitoring. We retain only what is necessary for as long as strictly required — and once the retention period expires, data is securely and irreversibly deleted.
Bet505 never sells, rents, or transfers your personal data for third-party commercial purposes. When data is shared — such as with payment processors to enable your Pix transactions — it is only shared with partners who are contractually bound to protect your data with the same rigor we apply.
You decide what you share and can exercise your LGPD rights at any time: access your data, correct it, request deletion, revoke consents, and more. All of this directly through your bet505 account dashboard or by email — no red tape, no long wait times.
Bet505 sends marketing emails and notifications only to users who opted in during registration. You can unsubscribe from any promotional communication at any time in under 30 seconds — through your account dashboard or the unsubscribe link included in every email we send.
This Policy describes how bet505 collects, uses, stores, and protects your personal data. It applies to all services available at bet505.best and on the official mobile app. By creating an account or using the platform, you confirm that you have read and understood this Policy. If you have any questions, please contact our privacy team before registering.
The bet505 is the controller of personal data collected and processed through the bet505.best platform and the official mobile app. As the data controller, bet505 defines the purposes and means of data processing, in compliance with the General Personal Data Protection Law (LGPD — Law No. 13,709/2018) and other applicable regulations in Brazil.
To exercise any right provided under this Policy or the LGPD, or to address any questions about how your data is handled by bet505, please contact us at contato@bet505.best, identifying yourself as the data subject and clearly describing your request. Responses are provided within 15 business days, as established by Brazilian law.
Data Protection Officer (DPO): bet505 has appointed a Data Protection Officer (DPO), as required by the LGPD. For specific privacy and data protection inquiries, send your request to contato@bet505.best with the subject line "DPO — Privacy".
The bet505 collects only the data strictly necessary to provide its services and meet legal obligations. The categories of data we may collect, and the circumstances in which collection occurs, are described below.
| Data Category | Primary Purpose | Required? |
|---|---|---|
| Full name & CPF | Registration, KYC, legal compliance | Yes |
| Email & mobile | Authentication, communications, 2FA | Yes |
| Pix key / banking details | Withdrawal processing | Yes (for withdrawals) |
| ID documents (RG, CNH) | KYC Identity Verification | Upon request |
| IP address and device | Security & Anti-Fraud | Automatic |
| Browsing data | Experience improvement, analytics | Automatic |
The bet505 uses your personal data exclusively for the purposes described in this Policy and communicated at the time of collection. The main purposes are outlined below:
The bet505 does not use your data to make automated decisions that produce legal effects or significantly affect you without the possibility of human review. If you have any questions about a specific use of your data, please contact our DPO.
The bet505 processes your data based on the following legal grounds established under the LGPD:
The bet505 shares your personal data only when necessary, with carefully selected partners who are contractually required to protect it. We never sell or transfer your data for third-party commercial purposes.
Any partner of the bet505 that processes personal data of our users is contractually required to: use that data solely for the specific agreed purpose, implement security measures equivalent to our own, not subcontract the processing without prior authorization, and notify bet505 in the event of a security incident involving that data.
The bet505 retains your data for as long as necessary to fulfill the purposes described in this Policy and to meet applicable legal obligations. Once the retention period expires, data is securely deleted or irreversibly anonymized.
| Data Type | Retention Period | Justification |
|---|---|---|
| Registration data (name, CPF, email) | While the account is active + 5 years after closure | Legal obligation and regulatory compliance |
| Betting history & financial transactions | 5 years after the transaction | Tax compliance & anti-money laundering |
| KYC documents (government-issued ID, driver's license) | 5 years after verification | Industry regulatory requirement |
| Access and security logs | 12 months | Security & incident investigation |
| Browsing data and analytics cookies | 13 months | Experience improvement (with consent) |
| Customer support data | 3 years after the support interaction is closed | Relationship history and dispute resolution records |
After an account is closed at the user's request, data that does not need to be retained for legal reasons is deleted within 30 days. Data subject to legal retention periods remains stored with restricted access exclusively for compliance purposes, with no active use whatsoever.
The bet505 implements robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our security approach relies on multiple layers of protection.
Despite all measures in place, no system is 100% immune to threats. In the event of a security incident that puts your data at risk, the bet505 will notify you and the National Data Protection Authority (ANPD) within the legally required timeframes, with clear information about what occurred and the steps taken.
The bet505 uses cookies and similar technologies to ensure the platform works correctly, improve your experience, and — with your consent — personalize content and analyze performance. Below we describe the types of cookies we use.
You can manage your cookie preferences at any time in your account settings on the bet505. Disabling optional cookies does not affect the core functionality of the platform.
The LGPD grants you clear rights over your personal data. The bet505 respects and facilitates the exercise of all these rights. For any request, send an email to contato@bet505.best with the subject line "LGPD Rights" and your identification as the data subject.
The standard response time for bet505 for LGPD rights requests is 15 business days from the date the complete request is received. In complex cases, this deadline may be extended by an additional 15 business days, with prior notice to the data subject.
The bet505 is a platform intended exclusively for users aged 18 and over. We do not intentionally collect personal data from anyone under 18. Registration and use of the platform by minors is expressly prohibited under our Terms and Conditions.
If we determine that we have collected data from a person under 18 — whether due to incorrect information provided at registration or for any other reason — the account will be immediately closed, the data will be deleted as soon as possible, and any deposits made will be returned to the legal guardians.
If you believe a minor has created an account on the bet505, please contact our support team immediately via live chat or by email at contato@bet505.best. We treat all reports of this nature with the highest priority and urgency.
🔞 Notice: The bet505 platform uses age-verification systems at registration. Providing a false date of birth to circumvent this control constitutes a violation of the Terms and Conditions and may result in civil and criminal liability under Brazilian law.
The bet505 may occasionally transfer personal data to countries outside Brazil when necessary to provide its services — for example, when using cloud infrastructure services with servers located in other countries or when integrating with international casino game providers.
When this occurs, the bet505 ensures that the transfer is protected by one of the following safeguards:
In all cases, international transfers by bet505 involve only the data strictly necessary for the specific purpose of the transfer, under contracts that prohibit use for any other purpose.
The bet505 may update this Privacy Policy periodically to reflect changes in legislation, our data practices, or the services we offer. The date of the last update is displayed at the top of this page.
When relevant changes occur that affect your rights or the way we process your data, we will notify you by email at least 30 days before those changes take effect. Minor or purely editorial updates may be implemented with a notice in the platform dashboard.
Continued use of bet505 after a new version of this Policy takes effect constitutes acceptance of the updates. If you do not agree with the changes, you may close your account before the effective date, with a full refund of your available real-money balance via Pix.
To exercise your LGPD rights, report privacy incidents, or ask any questions about how your data is processed by bet505, use the channels below:
If after contacting bet505 you are not satisfied with our response regarding the handling of your data, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), the federal body responsible for overseeing LGPD compliance in Brazil.
The questions we receive most about data protection and the LGPD on our platform
Our privacy commitment reflected in concrete data from the past year of operations
The bet505 is committed to protecting your data in compliance with the General Personal Data Protection Law (LGPD). To exercise any right set out in this Policy, please contact our DPO by email at contato@bet505.best. Also see our Terms and Conditions for the complete platform usage rules.